Get in touch
Do you need help with an existing booking?
Urgent travel support
Need immediate assistance? Call the 24/7 support number listed on your itinerary or email your company's dedicated travel support email.
During your team's business hours, you'll be connected with your dedicated Travel Manager. Outside of business hours, calls and emails are automatically routed to our After Hours team for urgent assistance.
Melon support
Need help using Melon? Chat with the Melon Support team 24/7 for assistance with booking, managing, or changing your travel within the platform.
Non-urgent requests
For travel departing in 48 hours or more, book through Melon or Concur (if enabled for your company), or contact your dedicated Travel Consultant during business hours.
Business hours: Monday–Friday, 8:00 a.m.–6:00 p.m. (your servicing office's local time), excluding holidays.
Our U.S. offices
With offices across the United States and a network spanning over 90 countries, we’re always where you need us
Corporate Traveler Los Angeles (Culver City) | Business Travel Services
Corporate Traveler Orange County | Business Travel Services
Corporate Traveler Houston | Business Travel Services
Corporate Traveler Boston | Business Travel Services
Corporate Traveler New York | Business Travel Services
Corporate Traveler Denver | Business Travel Services
Corporate Traveler Chicago | Business Travel Services
FAQs about Corporate Traveler
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Who should I reach out to if I need assistance with an existing booking?
Your dedicated Travel Manager is your go-to contact for any booking-related questions or support. Their contact details are available in the email signature of any correspondence from us. If your account uses a booking platform like Melon or Concur, you can also find their information on your personalized login page. For Melon users, the platform offers access to booking tools and reporting features, allowing you to review or modify your itineraries with ease. To access your Melon account, log in here.
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What is the best way to contact support for after-hours or emergency travel assistance?
If you need urgent travel assistance, call the 24/7 support number listed on your itinerary or email your company's dedicated travel support email.
During your team's business hours, you'll be connected with your dedicated Travel Manager. Outside of business hours, calls and emails are automatically routed to our After Hours team for urgent assistance.
If you need help using Melon, our Melon Support chat is available 24/7 to assist with booking, managing, or changing travel within the platform. If you have a Melon account, you can log in here to access chat. -
Who do I contact for billing or invoice-related questions?
For billing and invoicing support, please contact your Travel Manager to assist with any questions.
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How can I report a technical issue or problem with the Corporate Traveler platform?
If you’re a Melon user, you can contact our Melon chat team directly within the platform for 24/7 support. They’re ready to assist you with any technical issues at any time.
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What is the best way to provide feedback or escalate an issue with Corporate Traveler?
We value your feedback! For any concerns or to escalate an issue, please connect with your Travel Manager or fill out the contact us form on this page.