It usually starts innocently — the person who “just books travel on the side” is now managing dozens of trips a month. They’re comparing fares between tabs, fielding late-night texts about delays, and juggling travel logistics on top of their actual job. No one planned for travel to become this much work. But as your business grows, it quietly does. This is the point where most SMEs ask the same question: Do we really need a travel management company yet? The answer, more often than not, is yes.

A practical, data-driven report for finance leaders managing travel costs, ROI, and risk in 2025.

Business travel has evolved. Costs are higher, traveler habits have shifted, and finance leaders are feeling the squeeze. In our recent webinar, Ashley Corey (VP of Sales, Corporate Traveler US) and Mark Imrie (CFO, Flight Centre Travel Group Americas) dove into what is driving change and what to do about it.