Corporate Traveller | We make business travel easy.

About us

About Corporate Traveler & our mission

Growing businesses reach a point where DIY travel stops being simple, but enterprise travel management still feels like too much. Corporate Traveler USA is a business travel management company built for that middle ground. You get a dedicated Travel Manager, Melon for everyday booking, and the supplier leverage of a much larger travel program—without having to become one. All so travel can support growth instead of slowing it down.
 

 

Trusted by thousands of American businesses and organizations

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Our story

A true American presence, coast to coast

With offices in New York, Los Angeles, Orange County, Chicago, Houston, Boston, and Denver, we've got Travel Managers ready in every time zone. Our teams work locally, know your routes, and anticipate challenges before they become problems.

Backed by global strength, delivered locally
We're part of Flight Centre Travel Group (FCTG), started in the early 1980s by founder and CEO Graham “Skroo” Turner (yes, that's really his nickname). FCTG went public on the Australian Securities Exchange in 1995 (ASX: FLT) and has since grown to include over 30 travel brands worldwide.

That global scale gives us massive buying power, exclusive rates and inventory, and long-standing supplier relationships worldwide. Your business gets global reach with local teams who know American business travel inside and out.

 

What we do

  • Manage
    A man and woman shaking hands representing how Corporate Travellers Expert Onboarding program ensures a solid foundation for your new travel program and makes change management quick and easy.

    One client. One dedicated Travel Manager.

    Your account is anchored by someone who builds a working knowledge of your travelers, policy, priorities, and history. That context lets your Travel Manager act proactively instead of waiting for every request to become an escalation. 

    What dedicated service looks like: 

    • Proactive recommendations before you have to ask 
    • Clear ownership from first request through resolution 
    • Expert corporate travel support for complex, international, executive, and group travel 
    • Familiarity that carries from one trip to the next 
  • Optimize
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    Spend less time explaining the spend

    The lowest fare is not always the lowest-cost trip. An unused ticket or overly-rigid policy can change the math quickly. Your Customer Success Manager looks at the full picture, then helps turn what the data shows into a better-run program.

    How we find better value: 

    • Negotiated air, hotel, car, and rail rates 
    • Unused-ticket tracking and recovery 
    • Smarter policy controls that travelers will actually use 
    • Regular program reviews with your Customer Success Manager 
    • Recommendations to improve savings, policy, and adoption 
  • Book
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    Simple trips, kept simple

    Melon makes everyday travel easy to book and manage. Travelers and arrangers can use the platform or go directly to their Travel Manager — whichever route fits the trip.

    What you can do: 

    • Book air, hotel, car, and rail with policy built in 
    • Store traveler profiles, loyalty details, and preferences 
    • Manage approvals, itineraries, guest travel, and trip updates 
    • See spend and traveler activity in one place 
    • Hand complex trips to your Travel Manager with the context intact 
    • One program, whichever way you prefer to book. 
  • Support
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    When plans change, we’re ready

    Disruption is unavoidable. Being passed from queue to queue is not. 

     24/7 human support includes: 

    • Rebooking for delays, cancellations, and missed connections 
    • Proactive options when timing becomes critical 
    • Traveler tracking, safety alerts, and duty-of-care visibility 
    • Clear communication for travelers and the teams supporting them 
    • Access to real people by phone, email, and chat 
    • Real help. No automated runaround. 
  • Onboard
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    Start smoothly. 

    What we handle upfront: 

    • Profile migration and policy setup, managed alongside your team 
    • Training built around the people who will use the program 
    • Payment, reporting, and integration needs addressed early 

     Then we stick around for the part where the plan meets reality. Questions get answered, rough edges get fixed, and the program starts working the way it was supposed to. 

What our clients say

Over $21 million and 37,000+ hours saved for 2,100+ US customers

I finally felt comfortable stepping away from the travel booking process because of the robust onboarding process, reporting tools, as well as trusting our travel manager and online booking platform to enforce our policy.

- Hillary McElroy |  Strategic Assistant to the CEO @ FiberVisions

My organization never sleeps, there's very few people in the market that can give me around the sun customer service and Corporate Traveler does it.

- Jake Trees |  Sr. Director of Operational Security @ InterNews

I’ve been an EA for 10+ years and dealt with many travel agencies during that time. Corporate Traveler is a shining star. I worked at a small med device startup, used them and we were treated with white-glove, personalized service with dedicated travel agents. (Read: no hold times and you get to know your dedicated agent on a first name basis).

- Anonymous Reddit User

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Our trusted partners

Making the right connections

Our airline, hotel, rail, and car partnerships give customers more choice, stronger value, and options designed for managed travel. With hotels in particular, negotiated rates can unlock added benefits: from more flexible terms to traveler perks that improve the value of the stay. 

Our strategic partners include: United Airlines, Delta, American Airlines, Etihad Airways, Singapore Airlines, British Airways, QANTAS, Accor, IHG, Hyatt, Hilton, Sonesta Hotels, Hertz, Enterprise, SIXT, and many more.  

 Those relationships earn their keep after booking, too. When inventory tightens or a traveler needs a workaround, supplier access can open options the public market cannot. 

Our philosophies

our people are the difference

OUR PEOPLE

Our company is our people. We care for our people's health and wellbeing, their personal and professional development, and their financial security. We believe that work should be challenging and fun for everyone.
Your corporate travel agent team that make business travel effortless

TAKING RESPONSIBILITY

We take full responsibility for our own successes or failures. We do not externalize. We accept that we have total ownership and responsibility, but not always control.
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EGALITARIANISM AND UNITY

In our company we believe that every individual is equally important and has access to the same opportunities, rights, benefits, and privileges. There is no them and us. Work from work (with some flexibility) is our default company position, as most frontline people don't have any choice. We work as a unified community and embrace diverse cultures, backgrounds, and perspectives. We have an irreverent and fun culture of taking our business seriously but not ourselves.
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BRIGHTNESS OF FUTURE

Our FCTG business and community provides an inspiring, personally rewarding, and challenging career pathway for our people. Promotion and transfers from within will always be our first choice, giving people the opportunity to move within our company, locally and globally.
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OWNERSHIP

We treat the FCTG businesses as our own, and all of our people have the opportunity to share in our company's financial success with access to share programs, outcome- and output-based incentives, BOS Schemes, and profit share.
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ONE BEST WAY

In each of our businesses there is ‘one best way’ to operate globally. We value common sense over conventional wisdom in the way we run our business. At FCTG we encourage entrepreneurial thinking to foster ownership and focus on ongoing innovation and improvement. In Global Brands we globalize, standardize, and/or localize our OBW systems as is appropriate.
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OUR STRUCTURE

Our structure of Teams (Families), Areas (Villages), and Nations/Countries (Tribes) is simple and transparent — with accessible leaders and minimal layers between the customer, the frontliners, and senior leadership. Everyone belongs to a Team, the most important group at FCTG. 5–25 teams form an Area. 5–20 Areas form a Nation/Country. Each team is also part of a Division (Leisure, Corporate, Supply, and GBS) and/or an FCTG Global Brand.
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REWARD & RECOGNITION

We recognize and celebrate our individual and collective successes with recognition and rewards based on measurable outcomes and output-based quantitative KPIs. What gets rewarded gets done is our basic principle, and we financially reward outcomes rather than behavior.
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OUR CUSTOMER

Our customers always have a choice, and we are committed to personally delivering exceptional, unbeatable, and sustainable travel experiences to them, whatever it takes.
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PROFIT WE ARE PROUD OF

A fair margin resulting in a business profit we can be proud of is the key measure of whether we are providing our traveling customers and travel partners with unbeatable quality and value travel experiences and travel products, as well as a caring and respectful service — an experience customers and partners genuinely value.
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Always pushing ourselves to do better

Leading corporate social sustainability; Dedicated to sustainable travel; Advocating responsible travel; and Advancing diversity, equity & inclusion

There’s more to being a good travel company than getting people where they need to go. We’re working to reduce our environmental impact, give back to the communities we’re part of, and create a workplace where different people and perspectives can thrive.

 

Learn more

Bring your ambition. Keep your sense of humor.

Join a company that gives people room to grow, responsibility worth having, and colleagues worth learning from. We take the work seriously. Ourselves, somewhat less so.

Timeline

How we got here:

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1973: Starting from the Top (Deck)

Graham “Skroo” Turner and his partners start Top Deck Travel with double-decker bus adventure tours across Europe, and soon expand into 80 vehicles across Asia and North Africa.
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1980s: Flight Centre Travel Group takes flight

Returning to Australia, Turner launched the country’s first retail travel shop: Flight Centre Travel Group. With its lean, plucky teams, local ownership, and willingness to defy convention, its growth quickly soared.
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1993: Corporate Traveler is born

Corporate Traveler launches within Flight Centre Travel Group with a dedicated focus on small and mid-sized companies.
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1999-2000: The U.S. story begins

Stage & Screen arrives in 1999, followed by Corporate Traveler in 2000 — bringing specialized and growing-business travel expertise to the U.S. market.
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2000s–2010s: The U.S. network grows

Dedicated teams expand across the country, bringing customers something increasingly rare: experienced people who know their account.
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Late 2010s: Seven U.S. cities, coast to coast

Corporate Traveler continues adding offices across the country, building out the national presence it has today.
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2021: Melon connects booking and service

Corporate Traveler launches Melon, bringing its proprietary booking platform into the same service model as its dedicated Travel Managers.
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Present day: Still built around growing businesses

More than 30 years later, we still serve the market Corporate Traveler was created for — even as the businesses we support and the ways they travel have grown more complex.

30+ years serving American businesses

Founded in 1993 as Flight Centre Travel Group

24/7
Support
800+
Travel Managers
98%
Retention rate
1.51x
ROI

Local support, wherever you need it

Offices in seven U.S. cities. Nationwide expertise. 

Our Travel Manager teams are based in New York, Los Angeles, Orange County, Chicago, Houston, Boston, and Denver — but their city knowledge and customer support extend across the U.S. And with 24/7 after-hours support, help is available well beyond the local workday.

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Corporate Traveler Los Angeles (Culver City) | Business Travel Services

10000 Washington Blvd, 6th Floor, Culver City, CA 90232, near Downtown Culver City.

Corporate Traveler Orange County | Business Travel Services

500 Technology Dr Suite 320, Irvine, CA 92618

Corporate Traveler Houston | Business Travel Services

8 E Greenway Plaza #850, Houston, TX 77046

Corporate Traveler Boston | Business Travel Services

41 Winter St, Boston, MA 02111

Corporate Traveler

114 W 41st St 4th Floor, New York, NY 10036
  • (855) 246-2213

Corporate Traveler Denver | Business Travel Services

1536 Wynkoop St., Suite 226, Denver, CO 80202

Corporate Traveler Chicago | Business Travel Services

1 E Wacker Drive, Suite 1325, Chicago, IL 60601

Corporate Traveler Los Angeles (Pasadena) | Business Travel Services

177 E Colorado Blvd, Suite 200, Pasadena, CA 91105, close to Old Town Pasadena.

Corporate Traveler New Jersey | Business Travel Services

225 Brae Blvd., Suite 310, Park Ridge, NJ 07656

Corporate Traveler FAQs

  • What is Corporate Traveler?

    Corporate Traveler is a corporate travel management company that helps small and mid-sized businesses book, manage, and optimize business travel. We combine dedicated Travel Consultants with Melon, our corporate travel platform, so you can book trips your way, reduce travel costs, stay compliant, and get expert support whenever you need it.

  • What services does Corporate Traveler provide?

    Corporate Traveler provides end-to-end business travel management services designed to simplify every stage of your travel program. Whether you manage travel yourself in Melon or work with a dedicated Travel Consultant, we help businesses:

    • Book flights, hotels, and car rentals
    • Access exclusive negotiated rates and corporate travel savings
    • Manage travel policies and automate approvals
    • Track travelers and support duty of care
    • Manage travel spend, payment, and expense solutions
    • Connect with HRIS, expense, payment, and other business systems through flexible integrations
    • Monitor spend and performance with real-time reporting and insights
    • Receive dedicated onboarding, Customer Success, and Travel Consultant support
    • Access 24/7 emergency travel assistance whenever plans change

    From booking and approvals to reporting, payment, traveler tracking, and ongoing program optimization, Corporate Traveler gives growing businesses everything they need to manage business travel in one connected solution.

  • What kind of companies benefit most from Corporate Traveler?

    Corporate Traveler is designed for small and medium-sized businesses that want to simplify business travel, improve visibility, reduce travel costs, and give employees a better travel experience.

    Whether your team travels occasionally or every week, we support organizations across industries including life sciences, finance, technology and software, manufacturing, oil and energy, professional services, entertainment and sport, and more.

  • How does Corporate Traveler help reduce travel costs?

    Corporate Traveler helps businesses reduce travel costs through exclusive negotiated rates, built-in travel policies, automated approvals, supplier relationships, and expert guidance from dedicated Travel Consultants. Combined with real-time reporting from Melon, you'll have better visibility into spend and more opportunities to optimize your travel program over time.

  • Where does Corporate Traveler operate?

    Corporate Traveler supports businesses across the US and around the world. As part of the Flight Centre Travel Group, we combine local expertise with a global network to help businesses manage domestic and international travel with confidence.

    Whether your travelers are flying across the country or across continents, you'll have access to dedicated Travel Consultants, global supplier partnerships, and 24/7 emergency support whenever you need it.

  • How is Corporate Traveler different from other corporate travel management companies?

    Unlike traditional travel agencies or self-service booking tools, Corporate Traveler combines dedicated Travel Consultants with Melon, our corporate travel platform. That means you can book simple trips yourself, hand complex travel to an expert, and get the flexibility to manage business travel your way.

  • Can I keep my airline loyalty points when booking through Corporate Traveler?

    Yes. Whether you book through Melon or your dedicated Travel Consultant, you'll continue earning airline, hotel, and car rental loyalty points while accessing exclusive corporate rates, built-in travel policies, and expert support.

Ready to give your travel program the ultimate upgrade?

 

Let's talk.