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We unpack: a world-leading technology platform experiencing hyper-growth and the high-touch support required for all travelers, with frequent last-minute changes.

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Maintaining the status quo? Not the Mets. While other teams might be okay with sticking to the "norm", the New York Mets most needed high-touch service and a user-friendly way of booking. While the team had an online booking tool before, it seemed usage was limited. Their travel program saw a ton of leakage from people booking on their own. Travel was becoming costly and inefficient, until they were introduced to Corporate Traveler.