Flight Centre Travel Group (ASX:FLT) has issued its full year results for FY25 to the Australian Securities Exchange. Please click here for the full announcement.

The results showed that FCTG achieved a record total transaction value (TTV) of AUD$24.5 billion, up three per cent year-on-year (YOY) in a challenging global trading cycle, and an AUD$289.1 million UPBT, at the midpoint of the recently revised range.

The corporate business again delivered a record TTV of AUD$12.3 billion, up two per cent YOY, with FCM Travel securing a large pipeline of new accounts, expanding addressable markets, and set to benefit from industry consolidation. Corporate Traveler is also set to become an AUD$5 billion-per-year TTV business and outperform in the large US market.

 

Comments by Charlene Leiss, President of the Americas, Flight Centre Travel Group

Flight Centre Travel Group continued to thrive in the United States, with both corporate and leisure divisions delivering another impressive year of performance. It’s been a truly transformative year for the business – one defined by growth, innovation, and efficiency. Our flagship business travel divisions, Corporate Traveler and FCM Travel, expanded our corporate footprint and increased our market share across the country.  

In Corporate Traveler, customer adoption of our Melon platform grew significantly, accelerating our expansion in the Americas and reinforcing our digital leadership. TTV across the USA and Canada were a pillar of our results – with Canada achieving a profit personal best for the second year in a row. We also prioritized expansion in specialist SME sectors, resulting in strategic account wins across industries, including life sciences, finance, technology, sports, and entertainment. Our ability to expertly navigate the complexities and fast-paced nature of these industries has been integral to our continued success.

On the FCM side, we continued executing on strategic priorities that position us for sustained success globally – this led to substantial growth in profit and allowed us to accelerate our market share across the Americas as we position ourselves as the true alternative in the market. A mix of new global business wins and the onboarding of key multinational clients led to FCM becoming FCTG’s largest brand by total TTV during its milestone 20th anniversary year. Our growth was supported by our continued investment in Productive Operations, a strategic initiative aimed at enhancing the customer experience, reducing costs, optimizing revenue, and unlocking new opportunities. We also expanded our specialist offerings through FCM Meetings & Events and FCM Consulting, providing a more comprehensive suite of services to clients. 

Our AI Strategy and Integration team continued to drive innovation across the business, leveraging AI-driven solutions to streamline operations and enhance value for customers. The team was integral in the recent relaunch of ‘Sam’, our revolutionary AI-powered travel assistant within the FCM Platform, designed to offer more personalized, efficient, and seamless travel solutions. In the future, we remain committed to integrating advanced AI technologies across both FCM and Melon platforms to enrich the customer experience further.

We have also enhanced our NDC content by improving functionality and strengthening our distribution technology. This strategic embrace of NDC helps us stay at the forefront of an evolving industry, ensuring we continue to meet the changing needs of travelers and partners.

With leisure, we focused on growth in the independent and luxury sectors, through Envoyage and Scott Dunn. Over the past year, we also completed the full launch of Envoyage, which included the debut of a Group Center division in the U.S, as well as the rebranding of Liberty Travel and the integration of its U.S. operations. Our continued investment in Scott Dunn also positions us firmly to capitalize on the U.S. luxury travel market.

As we look ahead, we remain deeply committed to supporting our customers and driving meaningful, positive change across the travel industry.