Meet The Team
FCTG President, Americas
Charlene joined Flight Centre Travel Group (FCTG) during the Boston-based Garber’s Travel Service acquisition by FCM Travel Solutions in 2007. A highly successful business leader, Charlene served as Vice President Sales at FCM before being appointed to President for Corporate Brands USA in 2015, and was appointed President of the Flight Centre Travel Group (FCTG) in January 2020.
President - Corporate Traveler Americas
Chris has been with the company for over 20 years and has a wide range of knowledge on all of the functions of the business. He is responsible for ensuring the continued evolution of the Americas regional business, so that we can continue to deliver amazing customer experiences. His Melon magic power is his ability to lead a business while negotiating TV time with his two young daughters.
Global Chief Sales & Customer Officer
Amanda has been with the company for over 14 years, starting as a business development manager based in Boston. She is responsible for developing scalable models to ensure that sales, retention, and growth targets are achieved across the business globally. In her free time, Amanda enjoys coaching and mentoring underprivileged high school students from her hometown of Medford, MA. Amanda’s Melon magic superpower is her dedication to her people and her customers.
Chief Experience Officer, Corporate Americas
John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG’s corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.
VP of Marketing, Corporate Traveler USA
Jade has worked in the travel industry for 11 years and began her Flight Centre Travel Group journey in 2016. Starting out in the Americas but also moving over to Singapore to head up the marketing strategy and team for FCM Travel Solutions Asia, Jade returned to the US business in March of 2021. Jade’s Melon magic power is her loyalty to her colleagues and her work.
Service Delivery Manager
Toni has been with Flight Centre Travel Group for over 24 years. Her Melon magic power is ensuring that our Customers are seeing not only their Negotiated Hotel rates but Corporate Traveler’s Amazing Hotel Rates as well
Director of Commercial Finance
Jake has been with Flight Centre for 12 years. While he’s worn many hats over the years, his current role is managing the finances for Corporate Traveler USA— he’s also the one who ensures accuracy and timeliness in in our reporting. His Melon magic power? Taking care of all the spreadsheets so no one else has to.
VP of Sales
Ashley has been with Corporate Traveler for over 5 years. Starting out as a Business Development Manager for Corporate Traveler Stage, Screen and Sports, Ashley’s innate leadership qualities quickly allowed her to step into various sales leadership roles. She is now the proud leader of the entire Sales Department for the US. Ashley’s Melon superpower is bringing value to the SME space by delivering solutions to business challenges related to their travel program.
Director of Sales
Brett has been with Corporate Traveler since 2019. From Travel Manager to becoming a founding part of Melon's Customer Success Managers, Brett has always had his finger on the pulse of our customers. As Director of Sales, Brett will lead a team of Account Executives to partner customers with Corporate Traveler’s expert products and services as well as develop strategies to remain current in the market amidst the travel industry’s rapid evolution.
Senior Vice President, Customer Success
Ben has been in the travel industry for 18 years, and has spend 13 of those with Flight Centre. He is responsible for leading a team of phenomenal Customer Success professionals with a goal to ensure our customers have an exceptional experience at every part of their journey with Corporate Traveler. "We do this by listening to their needs and providing products and solutions, such as melon, that help them achieve success with their travel program."
Dan has spent 16 years in the travel industry, and is responsible for the seamless and successful operation of our 26 US based Travel Management Teams, who pride themselves on their exceptional white glove service, travel expertise, and passion for our customers. "My people are the best in the industry!”
Global Sustainability Officer
Michelle has been with Flight Centre Travel Group for 17 years. In her role as the Global Sustainability Officer she uplifts and oversees strategies to deliver on the organization’s environmental, social and governance (ESG) objectives by working together with senior leadership, employees, suppliers, leisure and corporate customers, as well as other stakeholders.
Diversity, Equity, and Inclusion Manager, Americas
Emese started at Flight Centre Travel Group in 2018. In her role, she is responsible for developing equity initiatives across all brands including equipping teams with the tools to have transformative conversations about race, colonialism, disability, and gender.
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