Meet The Team
FCTG President, Americas & President Corporate Traveler USA
Charlene joined Flight Centre Travel Group (FCTG) during the Boston-based Garber’s Travel Service acquisition by FCM Travel Solutions in 2007. A highly successful business leader, Charlene served as Vice President Sales at FCM before being appointed to President for Corporate Brands USA in 2015, and was appointed President of the Flight Centre Travel Group (FCTG) in January 2020.
Global Chief Sales & Customer Officer
Amanda has been with the company for over 14 years, starting as a business development manager based in Boston. She is responsible for developing scalable models to ensure that sales, retention, and growth targets are achieved across the business globally. In her free time, Amanda enjoys coaching and mentoring underprivileged high school students from her hometown of Medford, MA. Amanda’s Melon magic superpower is her dedication to her people and her customers.
Vice President, Customer Success
Ben has been in the travel industry for 18 years, and has spend 13 of those with Flight Centre. He is responsible for leading a team of phenomenal Customer Success professionals with a goal to ensure our customers have an exceptional experience at every part of their journey with Corporate Traveler. "We do this by listening to their needs and providing products and solutions, such as melon, that help them achieve success with their travel program."
VP of Sales
Ashley has been with Corporate Traveler for over 5 years. Starting out as a Business Development Manager for Corporate Traveler Stage, Screen and Sports, Ashley’s innate leadership qualities quickly allowed her to step into various sales leadership roles. She is now the proud leader of the entire Sales Department for the US. Ashley’s Melon superpower is bringing value to the SME space by delivering solutions to business challenges related to their travel program.
VP of Marketing, Corporate Traveler USA
Jade has worked in the travel industry for 11 years and began her Flight Centre Travel Group journey in 2016. Starting out in the Americas but also moving over to Singapore to head up the marketing strategy and team for FCM Travel Solutions Asia, Jade returned to the US business in March of 2021. Jade’s Melon magic power is her loyalty to her colleagues and her work.
Director of Commercial Finance
Jake has been with Flight Centre for 12 years. While he’s worn many hats over the years, his current role is managing the finances for Corporate Traveler USA— he’s also the one who ensures accuracy and timeliness in in our reporting. His Melon magic power? Taking care of all the spreadsheets so no one else has to.
Diversity, Equity, and Inclusion Manager, Americas
Emese started at Flight Centre Travel Group in 2018. In her role, she is responsible for developing equity initiatives across all brands including equipping teams with the tools to have transformative conversations about race, colonialism, disability, and gender.
Chief Experience Officer, Corporate Americas
John is responsible for ongoing client-facing innovation and digital mobile platforms, and the development of additional tools, technology and thought leadership across all of FCTG’s corporate brands globally. Morhous has been with Flight Centre Travel Group for 13 years.
Service Delivery Manager
Toni has been with Flight Centre Travel Group for over 24 years. Her Melon magic power is ensuring that our Customers are seeing not only their Negotiated Hotel rates but Corporate Traveler’s Amazing Hotel Rates as well
Global Sustainability Officer
Michelle has been with Flight Centre Travel Group for 17 years. In her role as the Global Sustainability Officer she uplifts and oversees strategies to deliver on the organization’s environmental, social and governance (ESG) objectives by working together with senior leadership, employees, suppliers, leisure and corporate customers, as well as other stakeholders.
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